Xbox 360 isn't working?

sfsfsfgiants

New Member
This is the e-mail that I just sent to the Xbox customer support, and, while I wait for their answer, I thought I would ask on here, too.<br />
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I've had my Xbox 360 for about a year now with no problems. Today, I turn it on and my game won't work. I can turn it on, and I can go online with it, but I can?t play any of my games. I tried five different games, and all of them gave me the same message ?unplayable disk.? It is weird because I was using it yesterday for a couple of hours, and it worked fine, with no lag. I went through the list of possible problems from the ?While attempting to load a disc in your Xbox 360 console, you receive the error message ?This disc is unreadable?? at http//support.microsoft.com/kb/909819/en-us and none of those helped it. I unplugged and plugged it back in. I cleaned the system as much as I could. I took off the HDD and tried to play without it. I got that same message every time ?unplayable disk.?<br />
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I?m not sure if it was something that I did to mess it up. I have moved it once in the year I?ve had it, about two weeks ago, but it?s worked fine since. <br />
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Any tips that you guys can suggest would be helpful.<br />
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Thanks,<br />
Michael<br />
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P.S. I dont have a problem sending it in to get fixed. I would rather not, obviously, but I want my game back, and if that is what it will take to get this baby running again, that's fine.<br />
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Let me know if you need specific information that I left out.<br />
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This may not be the place to ask it. If so, let me know.<br />
 
http//www.xbox.com/en-US/support/?WT.svl=nav
http//www.google.com/search?hl=en&q=How+to+repair+CD+Scratches&btnG=Google+Search
 
Sorry to disappoint, but it looks like there is a problem with the disc drive in your 360, so it looks like its time to call Microsoft and send it off.
 
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