Hi Folks, long time no see. <img src="http://www.totalchoicehosting.com/forums/style_emoticons/default/smile.gif" style="vertical-align:middle" emoid="
" border="0" alt="smile.gif" /><br /><br />I'm running 2 instances of Menalto Gallery ( v1, I think) on 2 different sites on 2 different servers. Tonight I receive the following: <br /><br /><b>Error: Your Userfile is not writeable</b> at <i>both</i> locations. That makes no sense ( different servers)<br /><br />Everything appears to have the proper permissions set. Yesterday they were fine. I haven't changed anything.<br /><br />Thoughts? Thanks.<br /><br />Ty<!--content-->
I went in and changed ALL the permissions in albums/.users to 777, except .htaccess, and the same to albums/albumdb.dat.lock<br /><br />Works but was that a good idea?<br /><br />I'm also getting : <b>[a fatal error or timeout occurred while processing this directive]</b> while using cpanel to change permissions.<!--content-->
For your second problem, I found this on cpanel.net through a google search:<br /><br /><!--quoteo--><div class='quotetop'>QUOTE</div><div class='quotemain'><!--quotec-->Check /usr/local/cpanel/logs/error_log for the specific error. You may need to submit a support request to get this issue resolved.<!--QuoteEnd--></div><!--QuoteEEnd--><!--content-->
Hi Thomas,<br /><br />the <i>second</i> problem has resolved itself but not so with the first.<br /><br />Thanks for reminding me of looking in the cpanel error logs. <img src="http://www.totalchoicehosting.com/forums/style_emoticons/default/smile.gif" style="vertical-align:middle" emoid="" border="0" alt="smile.gif" /><!--content-->
<!--quoteo--><div class='quotetop'>QUOTE</div><div class='quotemain'><!--quotec-->the error means that you need to change the permissions of some files in your albums folder. make all the files in there writeable<!--QuoteEnd--></div><!--QuoteEEnd--><br /><br />Taken from their <a href="http://gallery.menalto.com/node/65897" target="_blank">forum</a><!--content-->
the albums/.users files cause everything to work if chmod to 766 or 777 and I suppose it's ok because the .users folder is set to 644<br /><br />I also have to chmod the file albums/albumdb.dat.lock to 788 or 777 or I get the following:<br /><br /><div class='codetop'>CODE</div><div class='codemain' style='height:200px;white-spacere;overflow:auto'>Warning: fopen(/home/xxxxx/public_html/albums/albumdb.dat.lock) [function.fopen]: failed to open stream: Permission denied in /home/xxxxxx/public_html/gallery/platform/fs_unix.php on line 55<br />Error: Could not open lock file (/home/xxxxxx/public_html/albums/albumdb.dat.lock)!</div><br /><br />Still really odd this happened on 2 different servers at approximately the same time.<br /><br />Edit:<br />I just uploaded the .users folder from a backup to a different location and all those files are indeed already set to 766.<br /><br />Problem solved I guess....... <img src="http://www.totalchoicehosting.com/forums/style_emoticons/default/unsure.gif" style="vertical-align:middle" emoid=":unsure:" border="0" alt="unsure.gif" /><!--content-->
Glad you sorted it out<!--content-->
Turns out it's not fixed. Seems pretty much trashed, at least functionality wise. I'm getting errors all over the place and nothing's working the way it should. I didn't test it past being able to view it again and just assumed that if I could see it again it was ok.<br /><br />I can only guess that something got changed on those 2 servers.<br /><br />I could start posting errors but I think I'd just be chasing my tail. <img src="http://www.totalchoicehosting.com/forums/style_emoticons/default/sad.gif" style="vertical-align:middle" emoid="" border="0" alt="sad.gif" /><!--content-->
Ty,<br /><br />Please open a ticket at the help desk, and we'll take a look. <br /><br /><br /><!--content-->
Will do, thanks.<!--content-->
You guys are the best!<br /><br />In well under an hour and with good communication both of these issues are resolved. Everything seems back to be working fine once again. <br /><br />Thanks to TCH-Alex et al<br /><br /> <img src="http://www.totalchoicehosting.com/forums/style_emoticons/default/tchrocks!.gif" style="vertical-align:middle" emoid=":tchrocks!:" border="0" alt="tchrocks!.gif" /><!--content-->
I纾
" border="0" alt="smile.gif" /><br /><br />I'm running 2 instances of Menalto Gallery ( v1, I think) on 2 different sites on 2 different servers. Tonight I receive the following: <br /><br /><b>Error: Your Userfile is not writeable</b> at <i>both</i> locations. That makes no sense ( different servers)<br /><br />Everything appears to have the proper permissions set. Yesterday they were fine. I haven't changed anything.<br /><br />Thoughts? Thanks.<br /><br />Ty<!--content-->I went in and changed ALL the permissions in albums/.users to 777, except .htaccess, and the same to albums/albumdb.dat.lock<br /><br />Works but was that a good idea?<br /><br />I'm also getting : <b>[a fatal error or timeout occurred while processing this directive]</b> while using cpanel to change permissions.<!--content-->
For your second problem, I found this on cpanel.net through a google search:<br /><br /><!--quoteo--><div class='quotetop'>QUOTE</div><div class='quotemain'><!--quotec-->Check /usr/local/cpanel/logs/error_log for the specific error. You may need to submit a support request to get this issue resolved.<!--QuoteEnd--></div><!--QuoteEEnd--><!--content-->
Hi Thomas,<br /><br />the <i>second</i> problem has resolved itself but not so with the first.<br /><br />Thanks for reminding me of looking in the cpanel error logs. <img src="http://www.totalchoicehosting.com/forums/style_emoticons/default/smile.gif" style="vertical-align:middle" emoid="
" border="0" alt="smile.gif" /><!--content--><!--quoteo--><div class='quotetop'>QUOTE</div><div class='quotemain'><!--quotec-->the error means that you need to change the permissions of some files in your albums folder. make all the files in there writeable<!--QuoteEnd--></div><!--QuoteEEnd--><br /><br />Taken from their <a href="http://gallery.menalto.com/node/65897" target="_blank">forum</a><!--content-->
the albums/.users files cause everything to work if chmod to 766 or 777 and I suppose it's ok because the .users folder is set to 644<br /><br />I also have to chmod the file albums/albumdb.dat.lock to 788 or 777 or I get the following:<br /><br /><div class='codetop'>CODE</div><div class='codemain' style='height:200px;white-space
re;overflow:auto'>Warning: fopen(/home/xxxxx/public_html/albums/albumdb.dat.lock) [function.fopen]: failed to open stream: Permission denied in /home/xxxxxx/public_html/gallery/platform/fs_unix.php on line 55<br />Error: Could not open lock file (/home/xxxxxx/public_html/albums/albumdb.dat.lock)!</div><br /><br />Still really odd this happened on 2 different servers at approximately the same time.<br /><br />Edit:<br />I just uploaded the .users folder from a backup to a different location and all those files are indeed already set to 766.<br /><br />Problem solved I guess....... <img src="http://www.totalchoicehosting.com/forums/style_emoticons/default/unsure.gif" style="vertical-align:middle" emoid=":unsure:" border="0" alt="unsure.gif" /><!--content-->Glad you sorted it out<!--content-->
Turns out it's not fixed. Seems pretty much trashed, at least functionality wise. I'm getting errors all over the place and nothing's working the way it should. I didn't test it past being able to view it again and just assumed that if I could see it again it was ok.<br /><br />I can only guess that something got changed on those 2 servers.<br /><br />I could start posting errors but I think I'd just be chasing my tail. <img src="http://www.totalchoicehosting.com/forums/style_emoticons/default/sad.gif" style="vertical-align:middle" emoid="
" border="0" alt="sad.gif" /><!--content-->Ty,<br /><br />Please open a ticket at the help desk, and we'll take a look. <br /><br /><br /><!--content-->
Will do, thanks.<!--content-->
You guys are the best!<br /><br />In well under an hour and with good communication both of these issues are resolved. Everything seems back to be working fine once again. <br /><br />Thanks to TCH-Alex et al<br /><br /> <img src="http://www.totalchoicehosting.com/forums/style_emoticons/default/tchrocks!.gif" style="vertical-align:middle" emoid=":tchrocks!:" border="0" alt="tchrocks!.gif" /><!--content-->
I纾