I'd read numerous comments about SeeksAdmin and thought I would give them a go as my new dedicated server could do with optimizing and I had a few niggles with my vbulletin and phpbb forums.
I duly sent a presale email to Tris asking if they'd be able to help me with forum issues as well as optimization. Within a couple minutes (literally) I received a positive response and duly made payment and submitted my first ticket soon thereafter. The ticket was responded to and completed within around 5 minutes which is unbelievable considering the problem was of optimizing the server. My load and swap duly dropped so I knew they must have done something right.
I have since sent around 10 support tickets over the past few days and they are always answered within 2-4 mintues by a human rather than automated system.
The layout of the members area is absolutely brilliant and a breeze to work with. Billing as well as support tickets are handled from the same window and they list all tickets (opened and closed) so you have a complete rundown of what has been done and when. The layout is simply superb.
As to working with SeeksAdmin; they are professional, courteous, informative and quick to respond. Whenever they post responses, they always address me by first name and end their messages with their name and title which is very professional and I like the way they respond to me as a person and not just a number.
I originally signed up for one month as my server is managed but I was after some good optimization but I am seriously considering spending $25 per month as a second form of management. They are that good.
If you need management (proactive or not), SeeksAdmin are definitely the team you should go with. The cost of their services is absolutely amazing.
Cheers - DavThanks for the good review
We do try our best and we are always looking to improve. Im pretty exciting at the moment about some new customer things we are releasing but we will all see that soon I hope you do stay with us 
But that is your choice.Good review. Thanks for useful info.Keep up the good work, Tris 
I duly sent a presale email to Tris asking if they'd be able to help me with forum issues as well as optimization. Within a couple minutes (literally) I received a positive response and duly made payment and submitted my first ticket soon thereafter. The ticket was responded to and completed within around 5 minutes which is unbelievable considering the problem was of optimizing the server. My load and swap duly dropped so I knew they must have done something right.
I have since sent around 10 support tickets over the past few days and they are always answered within 2-4 mintues by a human rather than automated system.
The layout of the members area is absolutely brilliant and a breeze to work with. Billing as well as support tickets are handled from the same window and they list all tickets (opened and closed) so you have a complete rundown of what has been done and when. The layout is simply superb.
As to working with SeeksAdmin; they are professional, courteous, informative and quick to respond. Whenever they post responses, they always address me by first name and end their messages with their name and title which is very professional and I like the way they respond to me as a person and not just a number.
I originally signed up for one month as my server is managed but I was after some good optimization but I am seriously considering spending $25 per month as a second form of management. They are that good.
If you need management (proactive or not), SeeksAdmin are definitely the team you should go with. The cost of their services is absolutely amazing.
Cheers - DavThanks for the good review
We do try our best and we are always looking to improve. Im pretty exciting at the moment about some new customer things we are releasing but we will all see that soon I hope you do stay with us But that is your choice.Good review. Thanks for useful info.Keep up the good work, Tris