I have a client project whose code is being rendered differently on 2 different machines running the same version of XP IE 6 6.0.2900.2180.xpsp_sp2_gdr.050301-1519
Several folks have viewed the site in IE 6 and have no issues. It's been tested on my usual testing suite XP IE 5.01,XP IE 5.5, XP IE 6, Mozilla Firefox (mac and XP) and Safari. One person has a background color/image that doesn't display properly in her browser and it happens to be the exact same XP IE 6 version as mine (the development machine) which DOES render it correctly. That's what is throwing me for a loop.
I noticed in the user's screen shot that they have the Yahoo Toolbar installed. I am trying to focus on anything that might make her browser different from mine. I can't actually get to her location to look at it first hand, but as I mentioned I do have the screen shot.
The design is a CSS 3-column with the header being at bottom of HTML but absolutely poistioned to top of screen. Unfortunately I can't post a link. The screen shot shows that everything is placed on the screen where it should be, but some background colors/image aren't showing. It actualy appears that I could fix it if I had this odd browser in front of me because it looks like maybe it just needs some extra Z-index on certain areas, although I'm at a loss to understand why I would need to do this for this one browser when others of same version render fine.
Does anyone know why 2 same OS version browsers would render differently? Does anyone know of any Yahoo Toolbar display issues? I have looked around the net a little and didn't see anything.
Thanks.This could possibly be about the file name of the image that's not showing. Does the dodgy machine have Norton installed? Is the image called something like 'banner.jpg'?
I could be way off here, but I've seen similar problems and it was this each time.Norton AV could be the culpritThis notion of Norton being the issue is the craziest thing I ever heard! Well, maybe second craziest. But thanks to both of you for the suggestion. I believe it's an actual combination of background image and background color but I have to go back and look at how I achieved it.
EDIT:
OK so it is one background image and a separate background color that are both not showing. The first image is the header are unbroken (the grey blocks are to keep it anonymous):
<!-- m --><a class="postlink" href="http://projects.brookgroup.com/test/001/unbroken01.jpg">http://projects.brookgroup.com/test/001/unbroken01.jpg</a><!-- m -->
Second image is the broken header:
<!-- m --><a class="postlink" href="http://projects.brookgroup.com/test/001/broken01.jpg">http://projects.brookgroup.com/test/001/broken01.jpg</a><!-- m -->
Again, these are supposedly the same browser version 6.0.2900.2180.xpsp_sp2_gdr.050301-1519 but I have no way to verify the problem browser version.
The thin black horizontal line at top, white horizontal block, and part of the blue horizontal bar are all one background image that should render all the way across the fixed-width area. It does indeed do this everywhere except in the the problem browser. there should also be a blue background-color behind the nav links "Home" etc, which you don't see in the broken image because it is white on white.Make dead sure that all are using IE6. IE5.5 had a css background color bug. It didn't recognize the CSS property for that.
Several folks have viewed the site in IE 6 and have no issues. It's been tested on my usual testing suite XP IE 5.01,XP IE 5.5, XP IE 6, Mozilla Firefox (mac and XP) and Safari. One person has a background color/image that doesn't display properly in her browser and it happens to be the exact same XP IE 6 version as mine (the development machine) which DOES render it correctly. That's what is throwing me for a loop.
I noticed in the user's screen shot that they have the Yahoo Toolbar installed. I am trying to focus on anything that might make her browser different from mine. I can't actually get to her location to look at it first hand, but as I mentioned I do have the screen shot.
The design is a CSS 3-column with the header being at bottom of HTML but absolutely poistioned to top of screen. Unfortunately I can't post a link. The screen shot shows that everything is placed on the screen where it should be, but some background colors/image aren't showing. It actualy appears that I could fix it if I had this odd browser in front of me because it looks like maybe it just needs some extra Z-index on certain areas, although I'm at a loss to understand why I would need to do this for this one browser when others of same version render fine.
Does anyone know why 2 same OS version browsers would render differently? Does anyone know of any Yahoo Toolbar display issues? I have looked around the net a little and didn't see anything.
Thanks.This could possibly be about the file name of the image that's not showing. Does the dodgy machine have Norton installed? Is the image called something like 'banner.jpg'?
I could be way off here, but I've seen similar problems and it was this each time.Norton AV could be the culpritThis notion of Norton being the issue is the craziest thing I ever heard! Well, maybe second craziest. But thanks to both of you for the suggestion. I believe it's an actual combination of background image and background color but I have to go back and look at how I achieved it.
EDIT:
OK so it is one background image and a separate background color that are both not showing. The first image is the header are unbroken (the grey blocks are to keep it anonymous):
<!-- m --><a class="postlink" href="http://projects.brookgroup.com/test/001/unbroken01.jpg">http://projects.brookgroup.com/test/001/unbroken01.jpg</a><!-- m -->
Second image is the broken header:
<!-- m --><a class="postlink" href="http://projects.brookgroup.com/test/001/broken01.jpg">http://projects.brookgroup.com/test/001/broken01.jpg</a><!-- m -->
Again, these are supposedly the same browser version 6.0.2900.2180.xpsp_sp2_gdr.050301-1519 but I have no way to verify the problem browser version.
The thin black horizontal line at top, white horizontal block, and part of the blue horizontal bar are all one background image that should render all the way across the fixed-width area. It does indeed do this everywhere except in the the problem browser. there should also be a blue background-color behind the nav links "Home" etc, which you don't see in the broken image because it is white on white.Make dead sure that all are using IE6. IE5.5 had a css background color bug. It didn't recognize the CSS property for that.