[REQ] vBSupport v2.0.0 Beta 2

[SIZE=+2]vbSupport v2.0.0 BETA 2 by CMX[/SIZE]
Welcome to the latest hack by CMX for your vBulletin Message Board. This is a fully featured Ticket based support system for you website. If you had installed the older version of vBSupport v1.1, then you already have an idea what this sytem is all about.

New Installation Instructions:

1) Upload all of the files in the upload folder to your forums ROOT folder. Make sure that if it asks about any files, that you set Overwrite to overwrite all files as well.

2) In your Admin CP, goto Plugin System -> Manage Products -> Add/Import Products at the bottom -> Select the XML file that you have downloaded in the package named product-vbsupport.xml -> Set Allow Overwrite to YES -> Import.

3) Perform the template edits below and you have vbSupport v2.0.0 up and running!


Template Edits:

A) Template 'navbar':

Find:

Code: 
<td class="vbmenu_control"><a href="calendar.php$session[sessionurl_q]">$vbphrase[calendar]</a></td>
Add Below:

Code: 
<!-- vbSupport start -->
            <if condition="$vboptions['vbsupport_enabled']"><td class="vbmenu_control"><a href="vbsupport.php$session[sessionurl_q">$vbphrase[vbsupport_title]</a></td></if>
<!-- vbSupport end -->
B) Template 'postbit_legacy':

Find:

Code: 
<if condition="$show['postcount']">#<a href="showpost.php?$session[sessionurl]p=$post[postid]&postcount=$post[postcount]" target="new" rel="nofollow" id="postcount$post[postid]" name="$post[postcount]"><strong>$post[postcount]</strong></a></if>
Add Above:

Code: 
<!-- vbSupport start -->
            <if condition="$show['ticketcount']">#<a href="vbsupport.php?$session[sessionurl]do=viewpost&pid=$post[postid]&postcount=$post[postcount]" target="new" rel="nofollow" id="postcount$post[postid]" name="$post[postcount]"><strong>$post[postcount]</strong></a></if>
<!-- vbSupport end -->

C) Template 'postbit':

Find:

Code: 
<if condition="$show['postcount']">#<a href="showpost.php?$session[sessionurl]p=$post[postid]&postcount=$post[postcount]" target="new" rel="nofollow" id="postcount$post[postid]" name="$post[postcount]"><strong>$post[postcount]</strong></a> &nbsp;</if>
Add Above

Code: 
<!-- vbSupport start -->
            <if condition="$show['ticketcount']">#<a href="vbsupport.php?$session[sessionurl]do=viewpost&pid=$post[postid]&postcount=$post[postcount]" target="new" rel="nofollow" id="postcount$post[postid]" name="$post[postcount]"><strong>$post[postcount]</strong></a> &nbsp;</if>
<!-- vbSupport end -->
ENJOY!!
 
Okay, I'm having a bit of a problem using this one. In the AdminCP, there's no way for me to edit any of the settings. I'm a little bit lost as to why. I follow the instructions by uploading everything to its correct directory and I install it correctly. But there's nothing in the AdminCP allowing me to edit any of its settings. Thanks for supplying it though. Any help would be grateful.

Thank you.
 
I was wondering, can you possibly post up the Codes from the other posts. I need to see what the error was that the guy found.

The codes in posts #3 and 4.

Thanks.
 
use this code in the in your database

Code: 
DROP TABLE IF EXISTS forums_ticket;
DROP TABLE IF EXISTS forums_ticketreply;

now install the 1.1a version (NOT THE BETA) and it will work :)
 
And I also fixed the problem with not being able to edit any of the settings in my ACP. Apparently, I just needed to turn the hack on. lol. I thought it'd turn on automatically as soon as I installed it.
 
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