Hi,<br /><br />I hope this is the correct forum.<br /><br />I've had my Invision Board up and running with no problems for months now. It is set so that people can upload ther own avatars (in addition to simply linking the images). This has always worked with no problems. That is, until recently. For some unknown reason (as far as I can tell nothing has changed), I keep getting an error when trying to upload avatars:<br /><br />"The upload failed. Please contact a member of staff to help rectify the problem"<br /><br />The only thing I can imagine that would deny the upload is having the wrong permissions on the upload directory, but as far as I can tell there is nothing wrong there, it is 777 as it should be.<br /><br />Like I said, there was never a problem with this feature before, but now it is not working and I have no idea why. Any suggestions?<br /><br />Thank you.<!--content-->
Another possible reason for an upload failure is that you've run out of disk space on your account.<!--content-->
Nope, I've got plenty of disk space left... thanks for the suggestion, though.<!--content-->
Hi effy,<br /><br />Yes, 777 would be correct. It may be the upload is bigger than allowed, or the upload extension is not allowed.<br /><br />This is what the global_config.php file for one of my IPB 1.3 shows, if it is any help....<br /><br />HTH, Tom<br /><br />17 $INFO['avatar_def']='64x64';<br />18 $INFO['avatar_dims']='90x90';<br />19 $INFO['avatar_ext']='gif|jpeg|jpg|swf|png|JPG|JPEG';<br />20 $INFO['avatar_url']='1';<br />21 $INFO['avatars_on']='1';<br />22 $INFO['avup_size_max']='30';<!--content-->
Nope, all of the settings are correct. I am thinking more and more it may be a problem with some setting on the server.<br /><br />In addition to this problem, now when I go to try and export my Invision skinset, I get this:<br /><br />Warning: mkdir(): open_basedir restriction in effect. File(/home/***path specifics removed by me***) is not within the allowed path(s): (/home3/***path specifics removed by me***/:/usr/local/sqmail/:/usr/lib/php:/usr/local/lib/php:/tmp) in /home3/***path specifics removed by me***/sources/Admin/ad_stylesets.php on line 193<br /><br />Are there some kind of new php restrictions in place at TCH all of a sudden or something? All of this used to work before with no problems.<br /><br />I sent a support ticket this AM about this but have not heard back yet... I'm not sure if it even went through...<!--content-->
Did you get a confirmation when you submitted the help ticket? Check your spam folders. Log back into the help desk and check the status of the ticket.<!--content-->
Another possible reason for an upload failure is that you've run out of disk space on your account.<!--content-->
Nope, I've got plenty of disk space left... thanks for the suggestion, though.<!--content-->
Hi effy,<br /><br />Yes, 777 would be correct. It may be the upload is bigger than allowed, or the upload extension is not allowed.<br /><br />This is what the global_config.php file for one of my IPB 1.3 shows, if it is any help....<br /><br />HTH, Tom<br /><br />17 $INFO['avatar_def']='64x64';<br />18 $INFO['avatar_dims']='90x90';<br />19 $INFO['avatar_ext']='gif|jpeg|jpg|swf|png|JPG|JPEG';<br />20 $INFO['avatar_url']='1';<br />21 $INFO['avatars_on']='1';<br />22 $INFO['avup_size_max']='30';<!--content-->
Nope, all of the settings are correct. I am thinking more and more it may be a problem with some setting on the server.<br /><br />In addition to this problem, now when I go to try and export my Invision skinset, I get this:<br /><br />Warning: mkdir(): open_basedir restriction in effect. File(/home/***path specifics removed by me***) is not within the allowed path(s): (/home3/***path specifics removed by me***/:/usr/local/sqmail/:/usr/lib/php:/usr/local/lib/php:/tmp) in /home3/***path specifics removed by me***/sources/Admin/ad_stylesets.php on line 193<br /><br />Are there some kind of new php restrictions in place at TCH all of a sudden or something? All of this used to work before with no problems.<br /><br />I sent a support ticket this AM about this but have not heard back yet... I'm not sure if it even went through...<!--content-->
Did you get a confirmation when you submitted the help ticket? Check your spam folders. Log back into the help desk and check the status of the ticket.<!--content-->