webmasterbeta
New Member
Hi Everyone,
This is my first post here, though I have lurked on and off for years. I have finally found the company I've been looking for and I thought it would be nice to share this with others to help you save time and headaches. I am in no way affiliated with any of these companies.
I have been searching for a while now for good solid dedicated servers with full management service at a good price. I know that is a lot to ask for from one company and so in the past we've ended up getting service through different companies. We have a dedicated server through Layered Technologies and that has gone pretty well. You can't beat their prices, but they don't offer a fully managed service. We've tried a few of the server management companies (Seeksadmin and Server Wizards) but were disappointed with both.
We also have a dedicated server with Softlayer and while they are a little more expensive than Layered Tech, they are worth it, but still no fully managed service. If you want a dedicated server and can manage it yourself Softlayer is a great choice. We still needed a fully managed service and continued our search and based on good reviews here choose Steadfast.
Once of our main concerns was the ability to call and actually TALK to a human on the phone. A fully managed service isn't fully managed if you can't ever call and talk to someone when there is an emergency. Some of these companies don't realize that you can end up saving time with a 2 minute phone call versus 20 tickets back and forth and 2 days later. I know it's hard to offer phone service and so I am respectful of the admins time and make sure not to call unless necessary and make sure not to take up more time than necessary.
Steadfast has great servers, monitoring and full managed service, phone support when needed and great prices so it's a winning combination. Most importantly their support staff are quick and knowledgeable and have done a great job in the 2 months I've been with them so far. They helped us launch a demanding site, payed close attention to things, added additional RAM within 30 minutes (only a couple minutes downtime) and quickly setup additional servers for us (within 2 hours) when the traffic was peaking and the first server at it's max.
A huge thank you to Karl, Kevin, Curt and the rest of the team at Steadfast.
Chris
This is my first post here, though I have lurked on and off for years. I have finally found the company I've been looking for and I thought it would be nice to share this with others to help you save time and headaches. I am in no way affiliated with any of these companies.
I have been searching for a while now for good solid dedicated servers with full management service at a good price. I know that is a lot to ask for from one company and so in the past we've ended up getting service through different companies. We have a dedicated server through Layered Technologies and that has gone pretty well. You can't beat their prices, but they don't offer a fully managed service. We've tried a few of the server management companies (Seeksadmin and Server Wizards) but were disappointed with both.
We also have a dedicated server with Softlayer and while they are a little more expensive than Layered Tech, they are worth it, but still no fully managed service. If you want a dedicated server and can manage it yourself Softlayer is a great choice. We still needed a fully managed service and continued our search and based on good reviews here choose Steadfast.
Once of our main concerns was the ability to call and actually TALK to a human on the phone. A fully managed service isn't fully managed if you can't ever call and talk to someone when there is an emergency. Some of these companies don't realize that you can end up saving time with a 2 minute phone call versus 20 tickets back and forth and 2 days later. I know it's hard to offer phone service and so I am respectful of the admins time and make sure not to call unless necessary and make sure not to take up more time than necessary.
Steadfast has great servers, monitoring and full managed service, phone support when needed and great prices so it's a winning combination. Most importantly their support staff are quick and knowledgeable and have done a great job in the 2 months I've been with them so far. They helped us launch a demanding site, payed close attention to things, added additional RAM within 30 minutes (only a couple minutes downtime) and quickly setup additional servers for us (within 2 hours) when the traffic was peaking and the first server at it's max.
A huge thank you to Karl, Kevin, Curt and the rest of the team at Steadfast.
Chris