I currently have a simple form for customer feedback / customer issues, this form send an email to [email protected] and then we check that and reply to any inquiries.I'd like to implement a proper ticketing system where a ticket is opened for each issue, and replies can be done via email or via a form (that displays all previous replies), etc.Does anybody know of such a beast ? Something php/mysql based and that is not too heavy - i don't want a full CRM or so, just the ticketing really.
php/mysql open source customer service ticketing system?
- Thread starter shina
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