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mx entry
- Thread starter shaun166
- Start date
bluescorpion
New Member
You need to contact your hosting provider and get them to fix it for you.
thanks contacted them and the fix it for me but.. i using domain.live as my mail service but the problem is my domain.com show:
our service is Pending DNS configuration. Please make the required DNS changes.
Your service is Pending DNS configuration. Please make the required DNS changes.
Mail service will be disabled if you have MX records pointed to other mail services.
To help ensure that mail sent from your domain is not marked as junk mail, we also recommend that you add a Text Record for your domain with the values listed below.
our service is Pending DNS configuration. Please make the required DNS changes.
Your service is Pending DNS configuration. Please make the required DNS changes.
Mail service will be disabled if you have MX records pointed to other mail services.
To help ensure that mail sent from your domain is not marked as junk mail, we also recommend that you add a Text Record for your domain with the values listed below.
bluescorpion
New Member
I think they may have for got to set the DNS record correctly when they did the MX record. You should run that message by them and see what they say about it. Here's an exaplnation:
1) We scan every domain's MX records 3 times per day, and sometimes we can't find that matching record at the DNS Host, so you see that error message.
2) When we scan later, if we pick up the MX Record, we automatically "refresh" you settings and remove the domain from the pending state.
3) In order for your domain to be cancelled because of this error, our servers would have to fail to find your MX record 90 times, something that is extremly unlikely to happen, and considering you would probably log in as admin at least once a month you can also refresh manually
4) If your MX record at your registrar is still correct, even if we can't find it, you will still be able to send and receive mail. All this problem affects is our recognition whether the domain is registered properly or not.
This is a problem for your hosting provider and it looks like it happens a lot.
1) We scan every domain's MX records 3 times per day, and sometimes we can't find that matching record at the DNS Host, so you see that error message.
2) When we scan later, if we pick up the MX Record, we automatically "refresh" you settings and remove the domain from the pending state.
3) In order for your domain to be cancelled because of this error, our servers would have to fail to find your MX record 90 times, something that is extremly unlikely to happen, and considering you would probably log in as admin at least once a month you can also refresh manually
4) If your MX record at your registrar is still correct, even if we can't find it, you will still be able to send and receive mail. All this problem affects is our recognition whether the domain is registered properly or not.
This is a problem for your hosting provider and it looks like it happens a lot.
bluescorpion
New Member
they need to check what they did and refresh it so it doesn't show up pending...
then i think ur providing them rong mx entry what details i got were:
* DNS Record Type: MX
* Host: mydomain.com
* (you've to point ur mx entry to this domain NOT domains.live.com)
MX server: 820655519.pamx1.hotmail.com
* TTL: 3600 or 1 hour
* Priority: 0 (or High priority)
P.S. Your MX server might not be the same as mine..
* DNS Record Type: MX
* Host: mydomain.com
* (you've to point ur mx entry to this domain NOT domains.live.com)
MX server: 820655519.pamx1.hotmail.com
* TTL: 3600 or 1 hour
* Priority: 0 (or High priority)
P.S. Your MX server might not be the same as mine..