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Hi, I contacted Rackspace recently to get a quote for their managed hosting offerings to host one of my client's comminity kinda site. they got back to me with a quote. never got into purchasing a dedicated server before but looking at prices around, i guess this price is to expensive. can you please give me your thoughtsStandard Chassis ServerO/S Redhat Enterprise Linux 4.0Includes: Apache 2.0, MySQL 4, PHP 4, etcAccess: Full Administrative Control via FTP or SSHProcessor: Single AMD Opteron 246 Processor ?Dual CapableMemory: 2 GB DDR RAMHard Drive(s): 2 x 250 GB SATARAID: LSI 320-1 RAID Card ?Raid 1Primary Connectivity: 100Mbps Fully BurstableAdditional Networking: BackupNetPort Monitoring Agent: Rackwatch BasicS.L.A.: 0 % Downtime / 1 Hour Hardware Replacement GuaranteeService: FANATICAL 24x7x365 Support and ServiceSupport: Dedicated Account Manager / Technician TeamIP抯: 2MANAGED BACKUPCapacity: 25 GB (Per Week)Schedule: Daily Incremental / Weekly FullRetention: 2 WeeksBackup Agent: Legato Networker w/o database agentAll this with webmin for $755.00 monthly for $400 setup.Is it the right price? or am i the one thinking its over priced by a big extend?What exactly required is a xeon or a opteron on 2gigs of RAM running linux with a web control panel like cpanel/whm or plesk with a good backup plan so that nothing is lost during an outage. and ofcourse all this with an ISP with good support, response and credibility.Who are the best ones in this market?Hey,
If im reading it right, this is what is costing you the money:
Primary Connectivity: 100Mbps Fully Burstable
Thats a 100Mbps connection which isn't capped at bandwidth. If you changed that id believe you'd be paying a fair amount less.S.L.A.: 0 % Downtime / 1 Hour Hardware Replacement Guarantee* sigh they need to train their sales staff better.Hey,If im reading it right, this is what is costing you the money
rimary Connectivity: 100Mbps Fully BurstableThats a 100Mbps connection which isn't capped at bandwidth. If you changed that id believe you'd be paying a fair amount less.but will a fully blown site like 1/2 the size of wht in terms of traffic, people online, simultenous db connections etc require this kinda a connectivity?Hey,
If im reading it right, this is what is costing you the money:
Primary Connectivity: 100Mbps Fully Burstable
Thats a 100Mbps connection which isn't capped at bandwidth. If you changed that id believe you'd be paying a fair amount less.
That is not his bandwidth, the sales person hasn't even listed it.
darkblack: contact your sales rep and ask them how much bandwidth you have been allotted, and well when you get a contract read all the fine print you will see exactly it's not "unlimited" as essentially that quote does not list any limit so there can't be any right?
Ultimately you will find a better service elsewhere without breaking the bank, rackspace is doing nothing other than overcharging you to line their pockets. A $400 setup fee is just thrown in there by the rep[b/] for the rep.
Rackspace is not all it's made out to be. It is all marketing hype and i'd love to see a rackspace customer who actually has reasonable knowledge of the industry truthfully tell you that rackspace is a great provider that they are made out to be.
S.L.A.: 0 % Downtime / 1 Hour Hardware Replacement Guarantee
That is probably the silliest thing I have ever heard. They cannot guarentee 0% downtime neither does their contracts state 0% downtime. Downtime is not network connectivity. Lets face it hard drives fail and I have experienced a few at rackspace, they do however live up to the 1 hour replacement in terms of they WILL replace it but they do seem to take an awful long time in recopying everything, alot longer than if you were to do it yourself.
They do not like anyone else touching the "setup" in fact they refuse to touch anything if you have made any changes specifically. So that must mean they would pro-actively take care of everything for you right? Well that isn't the case either, in fact as I have highlighted before it took them 4 months before they patched the prctl() 2.6 kernel, which in my book shouldn't have even taken 4 weeks let alone 4 months. I don't care how many customers they have if you are paying good money you expect good service.
I used to have good faith in rackspace but once you look at the big picture it's easy to see that rackspace just isn't worth it. You have all these account managers who's sole job is nothing other than marketing hype. Quite evident in these un-educated sales reps who don't even know the first thing about rackspace and will quite frankly deny an outage that quite clearly happened.
Advice: Tell the rep where to go.
-ScottI have a more powerful server than that for 1/6 of the price (no joke), so yeah, that's not a very good deal . . .sorry missed the part on the notes. found the b/w limitation as a part of the notes. here it is Notes:• Build-Time: 1-2 Business Days• Includes Aggregate Bandwidth of 250 GB/Mo• Includes Pricing for FULL ROOT ACCESS via SSH/FTP/VPN• Includes 1 Hour Hardware Replacement Service Guarantee• Includes 100% Network Uptime Service Guarantee• Includes Unlimited Telephone and Online Support• Includes Access to Online, Award-Winning Portal—MyRackspace.comOk, that is definitely highly overpriced. Especially if what was posted earlier is true regarding their "management services." Quite frankly for $755/month they should be giving you at least 2000GB transfer with that server, especially in charging $400 for the setup fee.I'd definitely suggest looking around to multiple providers and getting quotes as well as detailed information on the managed services being provided (pro-active vs. reactive and so forth). In all essence yes they are charging you to line their pockets at that pricing.I will note I actually do find it amusing how they state:Includes Pricing for FULL ROOT ACCESS via SSH/FTP/VPN which simply incinuates they charge for giving root access as well as ftp on a server?I would suggest looking at SoftLayer and a third party management company. As people have already said Rackspace is mostly hype. You'll save probably ~$400 a month and the set-up fee.Another rackspace thread lol. Jeez do a search this has been covered many many times. Rackspace, Q9, Fusepoint, Peer1 to some degree are not catering to the WHT crowd. Yes they can guarantee 0% downtime as long as they have a credit to back it up. I have that guarantee with Fusepoint and they absolutely live up to it. 0% downtime outside of scheduled maintenance windows. They just cater to a different market namely the mission critical, can never go down. No one else that frequents this board is in the same league. I can call right now and get a tech on the phone over at my box with a SQL admin to break my cluster, tune SQL server, install new custom code and stay with me until it works. If it breaks they will act under my instructions to fix the code and will notice it is down before I do everytime. I have never had to worry about patches to OS or any application as they do it. I am also in Qwest in a managed cage and same deal but I think Fusepoint is more responsive. You guys need to really step into the corporate hosting world not where websites are down servicing 1000 clients but where you are getting millions of hits per day and where you have financial transactions for a bank or trust company or a household name is being hosted on a server or servers. If the OP think its too much then they need to look elsewhere that I agree with but stating that rackspace is too expensive is like saying while standing in a hyundai dealership that porsche is too expensive. You get what you pay for.Another rackspace thread lol. Jeez do a search this has been covered many many times.
Rackspace, Q9, Fusepoint, Peer1 to some degree are not catering to the WHT crowd. Yes they can guarantee 0% downtime as long as they have a credit to back it up. I have that guarantee with Fusepoint and they absolutely live up to it. 0% downtime outside of scheduled maintenance windows.
They just cater to a different market namely the mission critical, can never go down. No one else that frequents this board is in the same league. I can call right now and get a tech on the phone over at my box with a SQL admin to break my cluster, tune SQL server, install new custom code and stay with me until it works. If it breaks they will act under my instructions to fix the code and will notice it is down before I do everytime. I have never had to worry about patches to OS or any application as they do it. I am also in Qwest in a managed cage and same deal but I think Fusepoint is more responsive.
You guys need to really step into the corporate hosting world not where websites are down servicing 1000 clients but where you are getting millions of hits per day and where you have financial transactions for a bank or trust company or a household name is being hosted on a server or servers.
If the OP think its too much then they need to look elsewhere that I agree with but stating that rackspace is too expensive is like saying while standing in a hyundai dealership that porsche is too expensive. You get what you pay for.
You are compaing rackspace to fusepoint the fact is rackspace is not even in the same league. I will vouch for that, they charge for "mission critical" yet they do not provide it.
The sales quote is enough 0 % Downtime, I had a similar quote however I have had downtime when the hard drive failed, that is downtime relating to network or not they specfically said in the quote here, 0% Downtime which is not true.
There are so many better management companys than what rackspace can offer, price isn't the issue in terms of if they offered at level of service. I go back to my previous statement, you will struggle to find anyone who says rackspace live up to their price that actually hosts with rackspace and has a fair degree of technical knowledge.Greetings:
Thanks to God, this is our eleventh year in business with this being our sixth in providing security and server administration services.
During those years, we have, and continue to work with a variety of data centers and hosting providers.
Over the years, Rackspace.com has been consistent in several key areas:
* Uptime
At least two years of zero down time for several clusters we manage as it relates to the Rackspace.com network.
* Phone support
For the years, we've worked with Rackspace, there has never been a problem getting a human being on the phone who speaks well, and has excellent phone skills.
While we, ourselves, have zero servers with Rackspace.com, we do have a number of VPS servers that we manage and rent to our customers with Verio; the last two power outages at Verio involved large amounts of down time and the inability to get some one on the phone.
No matter the occasion or world circumstances, we can always get some one on the phone at Rackspace.com
* Network connectivity
Over the years, we've yet to have a single client complain about latency or other network connectivity speed issues with Rackspace.com
* Overall cleanliness of network as it relates to malware and servers being used to abuse others.
One of the services we provide is to review security logs and all security reports from the servers we manage.
While a portion of that service involves taking action on the actual servers themselves, we also tattle (report) hosted malware (rootkits, injection bots, etc.) as well as actual attacks.
I will not list the data centers most often used to host malware, and where we see attacks; but, while Rackspace.com comes up from time to time as a source of attacks, compared to the others, Rackspace.com is like two specs of sand on the beach.
While we do have problems with Rackspace.com in terms of their feelings towards H-Sphere, and some gripe points about their understanding of SSH2 keys, from our perspective, Rackspace.com's prices are very low compared to the value they provide.
Thank you.I would only host a site that was mission critical on rackspace. But like other have said many many times go with another provider like softlayer or something and save yourself alot off money.You are compaing rackspace to fusepoint the fact is rackspace is not even in the same league. I will vouch for that, they charge for "mission critical" yet they do not provide it.
The sales quote is enough 0 % Downtime, I had a similar quote however I have had downtime when the hard drive failed, that is downtime relating to network or not they specfically said in the quote here, 0% Downtime which is not true.
There are so many better management companys than what rackspace can offer, price isn't the issue in terms of if they offered at level of service. I go back to my previous statement, you will struggle to find anyone who says rackspace live up to their price that actually hosts with rackspace and has a fair degree of technical knowledge.
Hey are you saying I don't have any technical knowledge
You would be surprised at what I do but anyway
Rackspace has a lot of customers who have been with them for years. Given that, I suspect that they can't all be crazy but point taken that they may not be fusepoint. My only point really is that they cater to a different customer than someone searching in forum 36 here.
Can I ask you a question? Did you have servers there and had problems with them and rackspace was unresponsive? I am not asking this to challenge you just honestly to understand. When you ordered your servers did you order them with redundancy in mind or just single drive ps setup?Have a look around, because I think it's expensive, and you may not even need that power. But it's RackSpace.Try LayeredTech and SoftLayer.At least two years of zero down time for several clusters we manage as it relates to the Rackspace.com network.
I understand that this may very well be the case for you (assuming you deal with their US data centers), but with that said they have had nearly 5 hours of downtime at their LON2 location in the UK. Yet they still state "zero downtime". This alone will steer me away from ever thinking about dealing with Rackspace. In fact, I wouldn't even want a personal site hosted by such a shady company.Greetings:
Yes, our experiences are with the U.S. data center in Texas which has had zero network down time for those of our clients that having been using the facility.
Thank you.They do not like anyone else touching the "setup" in fact they refuse to touch anything if you have made any changes specifically.
Agreed, Rackspace does NOT like to play second fiddle, but, amazingly enough they don't support enough to play first fiddle. I've listed examples of this before, no need to go into this one again.
So that must mean they would pro-actively take care of everything for you right?
You would think that for 750+/month they would, right? Not so.
never got into purchasing a dedicated server before but looking at prices around, i guess this price is to expensive.
About 3x too expensive, really. Unless, of course you WANT to throw money away, by which means, go ahead
.
There are other providers out there that can do the very same. Sure, you won't get 0% downtime, but, hey, you won't even get that at rackspace. They claim it, but, there are always going to be mitigating circumstances, and you will ALWAYS experience clients not being able to connect, no matter what. Some may not consider that downtime, but if you can't get to the server, it's downtime, especially when you're dealing with clients that want to know precisely why they can't get to the server at all.
1 Hour Hardware Replacement Guarantee
That's bogus
We've seen WHT down longer than an hour because of faulty hardware. Guess who hosts THIS place? You got it, rackspace. So, they can't even live up to that.
Are you being overcharged? Compare that to other alternatives, and you will see that yes, you are being overcharged. If this was a 2 server cluster, maybe not so much, but if it's just a one server setup, then yes, most definitely, take business elsewhere.We have been using Rackspace UK since June 2005, we have had 1 case of downtime which we were told about more than 2 months in advance. It was a server move. So in total since January we have had just over 1 hour planned downtime.<!-- m --><a class="postlink" href="http://host-tracker.com/web-site-monitoring-stats/89296/Not">http://host-tracker.com/web-site-monito ... /89296/Not</a><!-- m --> conclusive proof but the best I can provide.This is silly. If you don't want to pay for it, go find someone else whose pricing matches what you think you want to pay. If you think the price quote is a typo, ask Rackspace.Grab a server at <!-- m --><a class="postlink" href="http://www.singlehop.com/">http://www.singlehop.com/</a><!-- m --> (MidPhase's new site). Dedicated servers at $119+ /month + $20/cpanel + $69/month management services.
Great deal, great firm, great prices.Have you used them Cam?
If im reading it right, this is what is costing you the money:
Primary Connectivity: 100Mbps Fully Burstable
Thats a 100Mbps connection which isn't capped at bandwidth. If you changed that id believe you'd be paying a fair amount less.S.L.A.: 0 % Downtime / 1 Hour Hardware Replacement Guarantee* sigh they need to train their sales staff better.Hey,If im reading it right, this is what is costing you the money
rimary Connectivity: 100Mbps Fully BurstableThats a 100Mbps connection which isn't capped at bandwidth. If you changed that id believe you'd be paying a fair amount less.but will a fully blown site like 1/2 the size of wht in terms of traffic, people online, simultenous db connections etc require this kinda a connectivity?Hey,If im reading it right, this is what is costing you the money:
Primary Connectivity: 100Mbps Fully Burstable
Thats a 100Mbps connection which isn't capped at bandwidth. If you changed that id believe you'd be paying a fair amount less.
That is not his bandwidth, the sales person hasn't even listed it.
darkblack: contact your sales rep and ask them how much bandwidth you have been allotted, and well when you get a contract read all the fine print you will see exactly it's not "unlimited" as essentially that quote does not list any limit so there can't be any right?
Ultimately you will find a better service elsewhere without breaking the bank, rackspace is doing nothing other than overcharging you to line their pockets. A $400 setup fee is just thrown in there by the rep[b/] for the rep.
Rackspace is not all it's made out to be. It is all marketing hype and i'd love to see a rackspace customer who actually has reasonable knowledge of the industry truthfully tell you that rackspace is a great provider that they are made out to be.
S.L.A.: 0 % Downtime / 1 Hour Hardware Replacement Guarantee
That is probably the silliest thing I have ever heard. They cannot guarentee 0% downtime neither does their contracts state 0% downtime. Downtime is not network connectivity. Lets face it hard drives fail and I have experienced a few at rackspace, they do however live up to the 1 hour replacement in terms of they WILL replace it but they do seem to take an awful long time in recopying everything, alot longer than if you were to do it yourself.
They do not like anyone else touching the "setup" in fact they refuse to touch anything if you have made any changes specifically. So that must mean they would pro-actively take care of everything for you right? Well that isn't the case either, in fact as I have highlighted before it took them 4 months before they patched the prctl() 2.6 kernel, which in my book shouldn't have even taken 4 weeks let alone 4 months. I don't care how many customers they have if you are paying good money you expect good service.
I used to have good faith in rackspace but once you look at the big picture it's easy to see that rackspace just isn't worth it. You have all these account managers who's sole job is nothing other than marketing hype. Quite evident in these un-educated sales reps who don't even know the first thing about rackspace and will quite frankly deny an outage that quite clearly happened.
Advice: Tell the rep where to go.
-ScottI have a more powerful server than that for 1/6 of the price (no joke), so yeah, that's not a very good deal . . .sorry missed the part on the notes. found the b/w limitation as a part of the notes. here it is Notes:• Build-Time: 1-2 Business Days• Includes Aggregate Bandwidth of 250 GB/Mo• Includes Pricing for FULL ROOT ACCESS via SSH/FTP/VPN• Includes 1 Hour Hardware Replacement Service Guarantee• Includes 100% Network Uptime Service Guarantee• Includes Unlimited Telephone and Online Support• Includes Access to Online, Award-Winning Portal—MyRackspace.comOk, that is definitely highly overpriced. Especially if what was posted earlier is true regarding their "management services." Quite frankly for $755/month they should be giving you at least 2000GB transfer with that server, especially in charging $400 for the setup fee.I'd definitely suggest looking around to multiple providers and getting quotes as well as detailed information on the managed services being provided (pro-active vs. reactive and so forth). In all essence yes they are charging you to line their pockets at that pricing.I will note I actually do find it amusing how they state:Includes Pricing for FULL ROOT ACCESS via SSH/FTP/VPN which simply incinuates they charge for giving root access as well as ftp on a server?I would suggest looking at SoftLayer and a third party management company. As people have already said Rackspace is mostly hype. You'll save probably ~$400 a month and the set-up fee.Another rackspace thread lol. Jeez do a search this has been covered many many times. Rackspace, Q9, Fusepoint, Peer1 to some degree are not catering to the WHT crowd. Yes they can guarantee 0% downtime as long as they have a credit to back it up. I have that guarantee with Fusepoint and they absolutely live up to it. 0% downtime outside of scheduled maintenance windows. They just cater to a different market namely the mission critical, can never go down. No one else that frequents this board is in the same league. I can call right now and get a tech on the phone over at my box with a SQL admin to break my cluster, tune SQL server, install new custom code and stay with me until it works. If it breaks they will act under my instructions to fix the code and will notice it is down before I do everytime. I have never had to worry about patches to OS or any application as they do it. I am also in Qwest in a managed cage and same deal but I think Fusepoint is more responsive. You guys need to really step into the corporate hosting world not where websites are down servicing 1000 clients but where you are getting millions of hits per day and where you have financial transactions for a bank or trust company or a household name is being hosted on a server or servers. If the OP think its too much then they need to look elsewhere that I agree with but stating that rackspace is too expensive is like saying while standing in a hyundai dealership that porsche is too expensive. You get what you pay for.Another rackspace thread lol. Jeez do a search this has been covered many many times.
Rackspace, Q9, Fusepoint, Peer1 to some degree are not catering to the WHT crowd. Yes they can guarantee 0% downtime as long as they have a credit to back it up. I have that guarantee with Fusepoint and they absolutely live up to it. 0% downtime outside of scheduled maintenance windows.
They just cater to a different market namely the mission critical, can never go down. No one else that frequents this board is in the same league. I can call right now and get a tech on the phone over at my box with a SQL admin to break my cluster, tune SQL server, install new custom code and stay with me until it works. If it breaks they will act under my instructions to fix the code and will notice it is down before I do everytime. I have never had to worry about patches to OS or any application as they do it. I am also in Qwest in a managed cage and same deal but I think Fusepoint is more responsive.
You guys need to really step into the corporate hosting world not where websites are down servicing 1000 clients but where you are getting millions of hits per day and where you have financial transactions for a bank or trust company or a household name is being hosted on a server or servers.
If the OP think its too much then they need to look elsewhere that I agree with but stating that rackspace is too expensive is like saying while standing in a hyundai dealership that porsche is too expensive. You get what you pay for.
You are compaing rackspace to fusepoint the fact is rackspace is not even in the same league. I will vouch for that, they charge for "mission critical" yet they do not provide it.
The sales quote is enough 0 % Downtime, I had a similar quote however I have had downtime when the hard drive failed, that is downtime relating to network or not they specfically said in the quote here, 0% Downtime which is not true.
There are so many better management companys than what rackspace can offer, price isn't the issue in terms of if they offered at level of service. I go back to my previous statement, you will struggle to find anyone who says rackspace live up to their price that actually hosts with rackspace and has a fair degree of technical knowledge.Greetings:
Thanks to God, this is our eleventh year in business with this being our sixth in providing security and server administration services.
During those years, we have, and continue to work with a variety of data centers and hosting providers.
Over the years, Rackspace.com has been consistent in several key areas:
* Uptime
At least two years of zero down time for several clusters we manage as it relates to the Rackspace.com network.
* Phone support
For the years, we've worked with Rackspace, there has never been a problem getting a human being on the phone who speaks well, and has excellent phone skills.
While we, ourselves, have zero servers with Rackspace.com, we do have a number of VPS servers that we manage and rent to our customers with Verio; the last two power outages at Verio involved large amounts of down time and the inability to get some one on the phone.
No matter the occasion or world circumstances, we can always get some one on the phone at Rackspace.com
* Network connectivity
Over the years, we've yet to have a single client complain about latency or other network connectivity speed issues with Rackspace.com
* Overall cleanliness of network as it relates to malware and servers being used to abuse others.
One of the services we provide is to review security logs and all security reports from the servers we manage.
While a portion of that service involves taking action on the actual servers themselves, we also tattle (report) hosted malware (rootkits, injection bots, etc.) as well as actual attacks.
I will not list the data centers most often used to host malware, and where we see attacks; but, while Rackspace.com comes up from time to time as a source of attacks, compared to the others, Rackspace.com is like two specs of sand on the beach.
While we do have problems with Rackspace.com in terms of their feelings towards H-Sphere, and some gripe points about their understanding of SSH2 keys, from our perspective, Rackspace.com's prices are very low compared to the value they provide.
Thank you.I would only host a site that was mission critical on rackspace. But like other have said many many times go with another provider like softlayer or something and save yourself alot off money.You are compaing rackspace to fusepoint the fact is rackspace is not even in the same league. I will vouch for that, they charge for "mission critical" yet they do not provide it.
The sales quote is enough 0 % Downtime, I had a similar quote however I have had downtime when the hard drive failed, that is downtime relating to network or not they specfically said in the quote here, 0% Downtime which is not true.
There are so many better management companys than what rackspace can offer, price isn't the issue in terms of if they offered at level of service. I go back to my previous statement, you will struggle to find anyone who says rackspace live up to their price that actually hosts with rackspace and has a fair degree of technical knowledge.
Hey are you saying I don't have any technical knowledge
You would be surprised at what I do but anyway
Rackspace has a lot of customers who have been with them for years. Given that, I suspect that they can't all be crazy but point taken that they may not be fusepoint. My only point really is that they cater to a different customer than someone searching in forum 36 here.
Can I ask you a question? Did you have servers there and had problems with them and rackspace was unresponsive? I am not asking this to challenge you just honestly to understand. When you ordered your servers did you order them with redundancy in mind or just single drive ps setup?Have a look around, because I think it's expensive, and you may not even need that power. But it's RackSpace.Try LayeredTech and SoftLayer.At least two years of zero down time for several clusters we manage as it relates to the Rackspace.com network.
I understand that this may very well be the case for you (assuming you deal with their US data centers), but with that said they have had nearly 5 hours of downtime at their LON2 location in the UK. Yet they still state "zero downtime". This alone will steer me away from ever thinking about dealing with Rackspace. In fact, I wouldn't even want a personal site hosted by such a shady company.Greetings:
Yes, our experiences are with the U.S. data center in Texas which has had zero network down time for those of our clients that having been using the facility.
Thank you.They do not like anyone else touching the "setup" in fact they refuse to touch anything if you have made any changes specifically.
Agreed, Rackspace does NOT like to play second fiddle, but, amazingly enough they don't support enough to play first fiddle. I've listed examples of this before, no need to go into this one again.
So that must mean they would pro-actively take care of everything for you right?
You would think that for 750+/month they would, right? Not so.
never got into purchasing a dedicated server before but looking at prices around, i guess this price is to expensive.
About 3x too expensive, really. Unless, of course you WANT to throw money away, by which means, go ahead
.There are other providers out there that can do the very same. Sure, you won't get 0% downtime, but, hey, you won't even get that at rackspace. They claim it, but, there are always going to be mitigating circumstances, and you will ALWAYS experience clients not being able to connect, no matter what. Some may not consider that downtime, but if you can't get to the server, it's downtime, especially when you're dealing with clients that want to know precisely why they can't get to the server at all.
1 Hour Hardware Replacement Guarantee
That's bogus
We've seen WHT down longer than an hour because of faulty hardware. Guess who hosts THIS place? You got it, rackspace. So, they can't even live up to that.
Are you being overcharged? Compare that to other alternatives, and you will see that yes, you are being overcharged. If this was a 2 server cluster, maybe not so much, but if it's just a one server setup, then yes, most definitely, take business elsewhere.We have been using Rackspace UK since June 2005, we have had 1 case of downtime which we were told about more than 2 months in advance. It was a server move. So in total since January we have had just over 1 hour planned downtime.<!-- m --><a class="postlink" href="http://host-tracker.com/web-site-monitoring-stats/89296/Not">http://host-tracker.com/web-site-monito ... /89296/Not</a><!-- m --> conclusive proof but the best I can provide.This is silly. If you don't want to pay for it, go find someone else whose pricing matches what you think you want to pay. If you think the price quote is a typo, ask Rackspace.Grab a server at <!-- m --><a class="postlink" href="http://www.singlehop.com/">http://www.singlehop.com/</a><!-- m --> (MidPhase's new site). Dedicated servers at $119+ /month + $20/cpanel + $69/month management services.
Great deal, great firm, great prices.Have you used them Cam?