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Register.com is incompetent. Run as fast as you can from them. MORONS as far as how to do things that actually work. So they hold you hostage...
I want to transfer my registration to a real company, and when you do a 'whois" against my domain it does not show the contact info to verify I own it. The morons at REGISTER.COM answered with the email below.
Run, don't look back...
Jim P
Discussion Thread
Response (Dan S) 05/28/2008 02:50 PM
Dear Valued Customer,
Thank you for contacting Rconnection.com Support.
This is a global issue affecting all of our domain names. It is something we have been working on resolving for quite some time. The issue is intermittant, so trying multiple times may yeild results. The one was to guarantee 100% success is to check the whois database directly from our website <!-- w --><a class="postlink" href="http://www.poweryourname.com">www.poweryourname.com</a><!-- w -->. On the left side under "Domain names" click on "Whois". Names will show up with 100% success when checked from this database. We apologize for the inconvenience.
Please do not hesitate to contact us if you have any further questions or require additional assistance.
Sincerely,
Domain Support
Rconnection.com
A division of Register.com
<!-- m --><a class="postlink" href="http://domainsupport.register.com">http://domainsupport.register.com</a><!-- m -->
Customer (Jim Presley) 05/28/2008 10:32 AM
When I try and transfer registration to another company, they say this:
Domain [bunkerhillmine.com] is ready for transfer, but we are unable to obtain information from the whois server. If the administrative contact information looks clear to you, then contact customer support immediately to investigate the problem, otherwise contact the Current Registrar to have the problem repaired.
Running whois against this domain does not return any of the administrative contact info. Would you fix that?
Jim P
I want to transfer my registration to a real company, and when you do a 'whois" against my domain it does not show the contact info to verify I own it. The morons at REGISTER.COM answered with the email below.
Run, don't look back...
Jim P
Discussion Thread
Response (Dan S) 05/28/2008 02:50 PM
Dear Valued Customer,
Thank you for contacting Rconnection.com Support.
This is a global issue affecting all of our domain names. It is something we have been working on resolving for quite some time. The issue is intermittant, so trying multiple times may yeild results. The one was to guarantee 100% success is to check the whois database directly from our website <!-- w --><a class="postlink" href="http://www.poweryourname.com">www.poweryourname.com</a><!-- w -->. On the left side under "Domain names" click on "Whois". Names will show up with 100% success when checked from this database. We apologize for the inconvenience.
Please do not hesitate to contact us if you have any further questions or require additional assistance.
Sincerely,
Domain Support
Rconnection.com
A division of Register.com
<!-- m --><a class="postlink" href="http://domainsupport.register.com">http://domainsupport.register.com</a><!-- m -->
Customer (Jim Presley) 05/28/2008 10:32 AM
When I try and transfer registration to another company, they say this:
Domain [bunkerhillmine.com] is ready for transfer, but we are unable to obtain information from the whois server. If the administrative contact information looks clear to you, then contact customer support immediately to investigate the problem, otherwise contact the Current Registrar to have the problem repaired.
Running whois against this domain does not return any of the administrative contact info. Would you fix that?
Jim P