I am leaning towards getting a dedicated w/ Servint , but I want to hear who else I should lean towards. I have looked into and talked to rackspace, the price isnt right for me currently, although I do plan on moving to them eventually (read: 6 months-1 year.)I would sign up thier p4 3.2ghz server 1gb ram, which goes for $265/month and is about what I am looking to spend.Any help is greatly appreciated.what is everyone's thoughts on Liquidweb's solutions? Are thier servers managed?Generally while there are many providers out in the market, and some can do the same job or somtimes even better, there's something that you should factor in which is familarity with a host. If you are using Servint, is happy with them, have been given a deal that matches your needs and budget, staying is probably a good idea. For one, there's no learning curve that comes with going to a new provider.Generally while there are many providers out in the market, and some can do the same job or somtimes even better, there's something that you should factor in which is familarity with a host. If you are using Servint, is happy with them, have been given a deal that matches your needs and budget, staying is probably a good idea. For one, there's no learning curve that comes with going to a new provider.while I agree with you and am confidant with my decision to stick with Servint as they do offer above average support, I am not in any way tied to them and have no issues leaving them for a different host if they are reputable and the price is right.<!-- m --><a class="postlink" href="http://www.webhostingtalk.com/showthread.php?t=519962&highlight=liquid+webthis">http://www.webhostingtalk.com/showthrea ... id+webthis</a><!-- m --> seems like a really good dealwhat is everyone's thoughts on Liquidweb's solutions? Are thier servers managed?
Add cPanel and they are a fully managed provider. Should be more than you need coming from a VPS enviroment
Add cPanel and they are a fully managed provider. Should be more than you need coming from a VPS enviroment yes, i am going to order their professional series dual xeon server w/ 4gb of ram.should be overkill, but that is what I am going for.I am having trouble getting ahold of their sales folk via their live chat, however.yes, i am going to order their professional series dual xeon server w/ 4gb of ram.
should be overkill, but that is what I am going for.
I am having trouble getting ahold of their sales folk via their live chat, however.
Sorry, but what are you using it for? If it's a pure Database server, then 4gb is fine.
But, on a webserver+DB (the entire site on one) 2gb's, maybe 3 should be the most you ever need. The extra 2 you are getting will never be used and simply wastes your money.Sorry, but what are you using it for? If it's a pure Database server, then 4gb is fine.
But, on a webserver+DB (the entire site on one) 2gb's, maybe 3 should be the most you ever need. The extra 2 you are getting will never be used and simply wastes your money.they are having a double your memory free promotion right now, money is not being wasted.I am leaning towards getting a dedicated w/ Servint , but I want to hear who else I should lean towards. I have looked into and talked to rackspace, the price isnt right for me currently, although I do plan on moving to them eventually (read: 6 months-1 year.)
I would sign up thier p4 3.2ghz server 1gb ram, which goes for $265/month and is about what I am looking to spend.
Any help is greatly appreciated.
Why are you getting off VPS? Just getting too big? I am curious about VPS and would love to know how you liked it.<!-- m --><a class="postlink" href="http://www.webhostingtalk.com/showthread.php?t=519962&highlight=liquid+web">http://www.webhostingtalk.com/showthrea ... liquid+web</a><!-- m -->
this seems like a really good deal
Yep that is a very good deal. What caught my eye was the specs (especially the CpU and RAM) but also cPanel is included in the price. It may be overkill for your needs but you definitely cannot find a better deal on an in house managed server.Liquidweb's managed server = ease of mind, no worry no downtime, just superb web host.LiquidWeb isn't that good.1 - They backhaul all of their bandwidth providers from the closest tier-1 cities...as opposed to actually being in those tier-1 cities to begin with...this will reduce throughput...2 - Their network isn't very large and goes down frequently during (D)DoS attacks.3 - They don't respond to tickets very fast. You can escalate this by calling them, but it's still not very good.4 - They are not actually proactive in their monitoring services, but rather reactive. This is in spite of the fact that they advertise proactive.LiquidWeb isn't that good.
1 - They backhaul all of their bandwidth providers from the closest tier-1 cities...as opposed to actually being in those tier-1 cities to begin with...this will reduce throughput...
2 - Their network isn't very large and goes down frequently during (D)DoS attacks.
3 - They don't respond to tickets very fast. You can escalate this by calling them, but it's still not very good.
4 - They are not actually proactive in their monitoring services, but rather reactive. This is in spite of the fact that they advertise proactive.
What says layer0 is truth.
Liquidweb sometimes remains short with the bandwidth mainly with DoS attacks.I am having trouble getting ahold of their sales folk via their live chat, however
It's been months, if not years, since they're not on their live chat any longer.
Plus I agree with layer0 on most of his comments, and I would never consider them "fully managed".
I'm not saying they are not a good provider, but most of their advertisement is just that: advertisement.
Regards,I'd stick with ServINT. I have a server with them and their support is fantastic. I read a few times that Liquid web take a long time to respond to tickets. I know that when I contact an NOC, it's usually important and usually when i'm in the middle of a particular task, so a fast response is great because i can finish the task without having to wait aages for a ticket response.Liquid web have a good rep. But you are already with ServINT and you know they are good. I bet you could get a reduction in price because you are a current customer. I did.LiquidWeb isn't that good.
Sorry to post this again but I would like to clarify some of these statements about our DataCenters.
"1 - They backhaul all of their bandwidth providers from the closest tier-1 cities...as opposed to actually being in those tier-1 cities to begin with...this will reduce throughput... "
This is true. Lansing doesn't have a tier-1 provider gateway that we can directly connect to. This does add a few milliseconds to the trip but our customers have never reported any problems with this. We utilize the largest providers in the industry to provide our network connectivity. By being directly connected to providers with large numbers of IPs, large peering counts, and large networks, our traffic goes through fewer networks, and exchanges, which can cause far more latency.
Also, since we are in Lansing, we have the advantage of connecting to two major NOCs in Detroit (Southfield) and Chicago. This provides multi city redundancy. We utilize multiple upstream providers, protected circuits, and geographically diverse pop cities. I'm not sure how this could be considered a single point of failure.
"2 - Their network isn't very large and goes down frequently during (D)DoS attacks."
I'm not sure if there is a specific experience that you were referring to, but actually our network has not had any downtime related to DDos attacks. While no network can be completely, 100% safe from ddos attacks, we have numerous systems and a robust network infrastructure in place to provide the most reliable network we can. We are continually improving our network to meet our customer needs. If you've had any issues with our network related to a DDOS attack we would be happy to discuss an SLA credit.
"3 - They don't respond to tickets very fast. You can escalate this by calling them, but it's still not very good."
I am very sorry if you experienced slow ticket response times, there is no excuse for this. If you have ticket numbers I would be happy to look into each of them and provide you SLA satisfaction. As for our telephone response times, our records show that we've kept great call volume! We are very proud that our techs have been able to keep up with our rapid growth. It's always possible that something fell through the cracks... I hate to sound like a broken record but I would be happy to look into this for you as well.
"guarantee' 100% network uptime"
No datacenter can guaranteed 100% all the time but we have stayed in four nines of reliability for this entire year. This 100% uptime guarantee is our SLA guarantee, in the very rare times that we have had downtime you will find that our customer were kept informed and provided with a detailed description of the event as well as full SLA credit for any down time.
"4 - They are not actually proactive in their monitoring services, but rather reactive. This is in spite of the fact that they advertise proactive."
We do proactively monitor our customers servers and restore services proactively aswell. We utilize Nagios and an internally built application for server montitoring, network montitoring and service monitoring. When we are notified by one of these systems that a failure has occured our onsite (24/7/365) tech's respond to issues directly. I'm very sorry if you've had an experience where this has not been the case. I would be happy to look into this for you.
Let me know if anyone needs an SLA credit.We do proactively monitor our customers servers and restore services proactively aswell. We utilize Nagios and an internally built application for server montitoring, network montitoring and service monitoring. When we are notified by one of these systems that a failure has occured our onsite (24/7/365) tech's respond to issues directly
Is this included on your VPS line as well?
I remember a response from your staff telling something about you only do ping monitoring on port 80 and nothing more.
Which/how many services do you proactively monitor?
Thanks.
Add cPanel and they are a fully managed provider. Should be more than you need coming from a VPS enviroment
Add cPanel and they are a fully managed provider. Should be more than you need coming from a VPS enviroment yes, i am going to order their professional series dual xeon server w/ 4gb of ram.should be overkill, but that is what I am going for.I am having trouble getting ahold of their sales folk via their live chat, however.yes, i am going to order their professional series dual xeon server w/ 4gb of ram.should be overkill, but that is what I am going for.
I am having trouble getting ahold of their sales folk via their live chat, however.
Sorry, but what are you using it for? If it's a pure Database server, then 4gb is fine.
But, on a webserver+DB (the entire site on one) 2gb's, maybe 3 should be the most you ever need. The extra 2 you are getting will never be used and simply wastes your money.Sorry, but what are you using it for? If it's a pure Database server, then 4gb is fine.
But, on a webserver+DB (the entire site on one) 2gb's, maybe 3 should be the most you ever need. The extra 2 you are getting will never be used and simply wastes your money.they are having a double your memory free promotion right now, money is not being wasted.I am leaning towards getting a dedicated w/ Servint , but I want to hear who else I should lean towards. I have looked into and talked to rackspace, the price isnt right for me currently, although I do plan on moving to them eventually (read: 6 months-1 year.)
I would sign up thier p4 3.2ghz server 1gb ram, which goes for $265/month and is about what I am looking to spend.
Any help is greatly appreciated.
Why are you getting off VPS? Just getting too big? I am curious about VPS and would love to know how you liked it.<!-- m --><a class="postlink" href="http://www.webhostingtalk.com/showthread.php?t=519962&highlight=liquid+web">http://www.webhostingtalk.com/showthrea ... liquid+web</a><!-- m -->
this seems like a really good deal
Yep that is a very good deal. What caught my eye was the specs (especially the CpU and RAM) but also cPanel is included in the price. It may be overkill for your needs but you definitely cannot find a better deal on an in house managed server.Liquidweb's managed server = ease of mind, no worry no downtime, just superb web host.LiquidWeb isn't that good.1 - They backhaul all of their bandwidth providers from the closest tier-1 cities...as opposed to actually being in those tier-1 cities to begin with...this will reduce throughput...2 - Their network isn't very large and goes down frequently during (D)DoS attacks.3 - They don't respond to tickets very fast. You can escalate this by calling them, but it's still not very good.4 - They are not actually proactive in their monitoring services, but rather reactive. This is in spite of the fact that they advertise proactive.LiquidWeb isn't that good.
1 - They backhaul all of their bandwidth providers from the closest tier-1 cities...as opposed to actually being in those tier-1 cities to begin with...this will reduce throughput...
2 - Their network isn't very large and goes down frequently during (D)DoS attacks.
3 - They don't respond to tickets very fast. You can escalate this by calling them, but it's still not very good.
4 - They are not actually proactive in their monitoring services, but rather reactive. This is in spite of the fact that they advertise proactive.
What says layer0 is truth.
Liquidweb sometimes remains short with the bandwidth mainly with DoS attacks.I am having trouble getting ahold of their sales folk via their live chat, however
It's been months, if not years, since they're not on their live chat any longer.
Plus I agree with layer0 on most of his comments, and I would never consider them "fully managed".
I'm not saying they are not a good provider, but most of their advertisement is just that: advertisement.
Regards,I'd stick with ServINT. I have a server with them and their support is fantastic. I read a few times that Liquid web take a long time to respond to tickets. I know that when I contact an NOC, it's usually important and usually when i'm in the middle of a particular task, so a fast response is great because i can finish the task without having to wait aages for a ticket response.Liquid web have a good rep. But you are already with ServINT and you know they are good. I bet you could get a reduction in price because you are a current customer. I did.LiquidWeb isn't that good.
Sorry to post this again but I would like to clarify some of these statements about our DataCenters.
"1 - They backhaul all of their bandwidth providers from the closest tier-1 cities...as opposed to actually being in those tier-1 cities to begin with...this will reduce throughput... "
This is true. Lansing doesn't have a tier-1 provider gateway that we can directly connect to. This does add a few milliseconds to the trip but our customers have never reported any problems with this. We utilize the largest providers in the industry to provide our network connectivity. By being directly connected to providers with large numbers of IPs, large peering counts, and large networks, our traffic goes through fewer networks, and exchanges, which can cause far more latency.
Also, since we are in Lansing, we have the advantage of connecting to two major NOCs in Detroit (Southfield) and Chicago. This provides multi city redundancy. We utilize multiple upstream providers, protected circuits, and geographically diverse pop cities. I'm not sure how this could be considered a single point of failure.
"2 - Their network isn't very large and goes down frequently during (D)DoS attacks."
I'm not sure if there is a specific experience that you were referring to, but actually our network has not had any downtime related to DDos attacks. While no network can be completely, 100% safe from ddos attacks, we have numerous systems and a robust network infrastructure in place to provide the most reliable network we can. We are continually improving our network to meet our customer needs. If you've had any issues with our network related to a DDOS attack we would be happy to discuss an SLA credit.
"3 - They don't respond to tickets very fast. You can escalate this by calling them, but it's still not very good."
I am very sorry if you experienced slow ticket response times, there is no excuse for this. If you have ticket numbers I would be happy to look into each of them and provide you SLA satisfaction. As for our telephone response times, our records show that we've kept great call volume! We are very proud that our techs have been able to keep up with our rapid growth. It's always possible that something fell through the cracks... I hate to sound like a broken record but I would be happy to look into this for you as well.
"guarantee' 100% network uptime"
No datacenter can guaranteed 100% all the time but we have stayed in four nines of reliability for this entire year. This 100% uptime guarantee is our SLA guarantee, in the very rare times that we have had downtime you will find that our customer were kept informed and provided with a detailed description of the event as well as full SLA credit for any down time.
"4 - They are not actually proactive in their monitoring services, but rather reactive. This is in spite of the fact that they advertise proactive."
We do proactively monitor our customers servers and restore services proactively aswell. We utilize Nagios and an internally built application for server montitoring, network montitoring and service monitoring. When we are notified by one of these systems that a failure has occured our onsite (24/7/365) tech's respond to issues directly. I'm very sorry if you've had an experience where this has not been the case. I would be happy to look into this for you.
Let me know if anyone needs an SLA credit.We do proactively monitor our customers servers and restore services proactively aswell. We utilize Nagios and an internally built application for server montitoring, network montitoring and service monitoring. When we are notified by one of these systems that a failure has occured our onsite (24/7/365) tech's respond to issues directly
Is this included on your VPS line as well?
I remember a response from your staff telling something about you only do ping monitoring on port 80 and nothing more.
Which/how many services do you proactively monitor?
Thanks.