Does anyone use Help center live from <!--coloro:blue--><span style="color:blue"><!--/coloro-->http://www.helpcenterlive.com/<!--colorc--></span><!--/colorc-->.<br /><br />Im getting a error when running the installer that it can not find the full set up.<!--content-->
Thomas, I downloaded the package, unzipped it and it installed just fine.<br /><br />I have no clue as to what could cause that error but perhaps some files are missing? <img src="http://www.totalchoicehosting.com/forums/style_emoticons/default/unsure.gif" style="vertical-align:middle" emoid=":unsure:" border="0" alt="unsure.gif" /><br />Try unzipping and installing the package again.<!--content-->
Will do.<br />I did get some other error too but I was so angry getting the error twice so I deleted it from server. Will try again.<!--content-->
Here is the full error I receive:<br /><!--quoteo--><div class='quotetop'>QUOTE</div><div class='quotemain'><!--quotec-->Warning: main(../inc/config.php): failed to open stream: No such file or directory in /home/username/public_html/hcl/setup/full.php on line 22<br /><br />Warning: main(): Failed opening '../inc/config.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/username/public_html/hcl/setup/full.php on line 22<br />Critical database error - Selecting Database<!--QuoteEnd--></div><!--QuoteEEnd--><br /><br />What does it mean?<!--content-->
Humm... that looks like a database error, Thomas.<br /><br />Have you checked the config.php file to make sure you've set it up with the correct database information?<!--content-->
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Thomas, I downloaded the package, unzipped it and it installed just fine.<br /><br />I have no clue as to what could cause that error but perhaps some files are missing? <img src="http://www.totalchoicehosting.com/forums/style_emoticons/default/unsure.gif" style="vertical-align:middle" emoid=":unsure:" border="0" alt="unsure.gif" /><br />Try unzipping and installing the package again.<!--content-->
Will do.<br />I did get some other error too but I was so angry getting the error twice so I deleted it from server. Will try again.<!--content-->
Here is the full error I receive:<br /><!--quoteo--><div class='quotetop'>QUOTE</div><div class='quotemain'><!--quotec-->Warning: main(../inc/config.php): failed to open stream: No such file or directory in /home/username/public_html/hcl/setup/full.php on line 22<br /><br />Warning: main(): Failed opening '../inc/config.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/username/public_html/hcl/setup/full.php on line 22<br />Critical database error - Selecting Database<!--QuoteEnd--></div><!--QuoteEEnd--><br /><br />What does it mean?<!--content-->
Humm... that looks like a database error, Thomas.<br /><br />Have you checked the config.php file to make sure you've set it up with the correct database information?<!--content-->
There纾