Hello all,
I simply want to thank Steve from Rack911.com. He has been working 1+ hour on our server, and even did more than what we actually requested him, for the same quote. Great service, very reliable, fast. I recommend his services if you have any problem with your server.He helped me with 3 servers on Sunday, a pretty exploited server of a client, my qmail and directadmin server. All are running perfect, till now the exploited server is still rooted free as ever. I cant count how many servers he had done for me already, top notch service, top notch knowledge.I twas great doing business with you DjMiXI'm a total newbie, but Steve does great work... He helped me find a good deal on a dedicated server.... Got my new server hardened quickly... even tangled with some weird customizations.... and has put up with a whole lot of my frantic newbie ignorance.... The only problem is... he doesn't let you pay him! :bawling:I know he doesn't want to accept money until he feels the job is done, but he's already done a lot on my system and I want to make sure he gets paid for all the stuff he's already done...I know you're not in this for the cash, but please.... steve... take my money!
(Or at least let me buy you a beer sometime.... ) :lovewht:Thanks for all your work so far,Albertwww.ithou.org (<!-- m --><a class="postlink" href="http://www.ithou.org">http://www.ithou.org</a><!-- m -->)Probably better here, so moved to Managed Hosting. Steven is one of the best guys on this board
Whenver I have issues with my server - his is my #1 choice.
Keep good job !I'd like to be getting some of his services at Rack911, but haven't been able to get him for about 2 weeks now. Don't know what's up.Looks interesting. I don't really like how there's only one email address on the contact page, and its limited to certain hours.Other than that, it looks like a great service.I'll look into their services...I'd like to be getting some of his services at Rack911, but haven't been able to get him for about 2 weeks now. Don't know what's up.
He disappeared about two weeks ago from IM aswell, still seems to be around though.
He's a good guy don't get me wrong, his mysterious disappearing acts are just a bit of an issue for those that need his support on a day to day basis.
DanThat doesn't sound too fun.Well, sometimes people need a vacation - think about it.
Here other guys from Rack911 taking care about business at this time - they very helpful as well.Yeah folks - I'll also take a look overthere. We've been looking into getting an independant manager for awhile now.I had a good experience for the first month, then it was all downhill for the next 2 months. My tickets would sit open for days then suddenly just be close with no resolution and the work was not done. Then I opened a ticket and sent an email asking why they were just being closed, I never got a response. The only good thing was that they refunded my money when I asked if they could. Note that the money was refunded without a simple response or anything.
It wasn't a good experience and I would have a hard time even suggesting that someone use their service.Crazyfish, You also forgot to mention we refunded payment for a month without you asking because we felt we were not doing the job we should have been.Crazyfish, You also forgot to mention we refunded payment for a month without you asking because we felt we were not doing the job we should have been.
Yes, I did forget to mention that. Thats still no excuse for not answering tickets/questions for a month.I am aware but if you are going to tell a story tell the whole story.I was really only discussing the 1st and 3rd month, since nothing really took place during the 2nd month.
I simply want to thank Steve from Rack911.com. He has been working 1+ hour on our server, and even did more than what we actually requested him, for the same quote. Great service, very reliable, fast. I recommend his services if you have any problem with your server.He helped me with 3 servers on Sunday, a pretty exploited server of a client, my qmail and directadmin server. All are running perfect, till now the exploited server is still rooted free as ever. I cant count how many servers he had done for me already, top notch service, top notch knowledge.I twas great doing business with you DjMiXI'm a total newbie, but Steve does great work... He helped me find a good deal on a dedicated server.... Got my new server hardened quickly... even tangled with some weird customizations.... and has put up with a whole lot of my frantic newbie ignorance.... The only problem is... he doesn't let you pay him! :bawling:I know he doesn't want to accept money until he feels the job is done, but he's already done a lot on my system and I want to make sure he gets paid for all the stuff he's already done...I know you're not in this for the cash, but please.... steve... take my money!
(Or at least let me buy you a beer sometime.... ) :lovewht:Thanks for all your work so far,Albertwww.ithou.org (<!-- m --><a class="postlink" href="http://www.ithou.org">http://www.ithou.org</a><!-- m -->)Probably better here, so moved to Managed Hosting. Steven is one of the best guys on this board Whenver I have issues with my server - his is my #1 choice.
Keep good job !I'd like to be getting some of his services at Rack911, but haven't been able to get him for about 2 weeks now. Don't know what's up.Looks interesting. I don't really like how there's only one email address on the contact page, and its limited to certain hours.Other than that, it looks like a great service.I'll look into their services...I'd like to be getting some of his services at Rack911, but haven't been able to get him for about 2 weeks now. Don't know what's up.
He disappeared about two weeks ago from IM aswell, still seems to be around though.
He's a good guy don't get me wrong, his mysterious disappearing acts are just a bit of an issue for those that need his support on a day to day basis.
DanThat doesn't sound too fun.Well, sometimes people need a vacation - think about it.
Here other guys from Rack911 taking care about business at this time - they very helpful as well.Yeah folks - I'll also take a look overthere. We've been looking into getting an independant manager for awhile now.I had a good experience for the first month, then it was all downhill for the next 2 months. My tickets would sit open for days then suddenly just be close with no resolution and the work was not done. Then I opened a ticket and sent an email asking why they were just being closed, I never got a response. The only good thing was that they refunded my money when I asked if they could. Note that the money was refunded without a simple response or anything.
It wasn't a good experience and I would have a hard time even suggesting that someone use their service.Crazyfish, You also forgot to mention we refunded payment for a month without you asking because we felt we were not doing the job we should have been.Crazyfish, You also forgot to mention we refunded payment for a month without you asking because we felt we were not doing the job we should have been.
Yes, I did forget to mention that. Thats still no excuse for not answering tickets/questions for a month.I am aware but if you are going to tell a story tell the whole story.I was really only discussing the 1st and 3rd month, since nothing really took place during the 2nd month.