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I registered some domain names with aitdomains.com more than a year ago. They supposed to expire in April, 2008. I only wanted to renew one of them. I sent a request to transfer this domain to another registrar. I didn't get any response until it was expired on April 8th. (I didn't pay close attention to this expiration date.) Then I had to renew it at aitdomains.com. I renewed it online around April 12. There was no any error message when I did it online. My domain keeps working until yesterday.
I called aitdomains.com yesterday. They told me that my renewal didn't go through and there is no record about my renewal and I have to pay $150 redemption fee to keep my domain.
Did aitdomains.com cheat me? First, they ignored my request to transfer out the domain and force me to renew with them. Second, I renewed my domain with aitdomains.com during the grace period, but they didn't take it and force me to pay a steep redemption fee. What a business it that.
This domain is making some money for me. Even if I pay the redemption fee to keep it, I am going to lose a lot of repeat visitors and links because it is down and will be until it is restored. It there any other ways to fight this ugly and dirty business practice?
I called aitdomains.com yesterday. They told me that my renewal didn't go through and there is no record about my renewal and I have to pay $150 redemption fee to keep my domain.
Did aitdomains.com cheat me? First, they ignored my request to transfer out the domain and force me to renew with them. Second, I renewed my domain with aitdomains.com during the grace period, but they didn't take it and force me to pay a steep redemption fee. What a business it that.
This domain is making some money for me. Even if I pay the redemption fee to keep it, I am going to lose a lot of repeat visitors and links because it is down and will be until it is restored. It there any other ways to fight this ugly and dirty business practice?