Buying Domains through whois.co.uk

[wxdqz]

Got an email from a friend today who decided to buy the UK version of his domain through whois.co.uk. All went swimmingly but...a) They still offer the domain for saleb) Other sites still offer the domain for salec) He can't access the domaind) They won't respond to his emails etc The steps you take are to go to whois.co.uk, search on a domain name, the list of those taken comes up and it appears all very normal. Click on Next and you go to order.internic.co.uk and from there it must seem legit because otherwise he would have backed out. Any ideas on the "next steps" to resolve this issue? Sarah